Terms & Conditions
The rules for using Almond.
Effective 13 September 2026
1. About these terms
These Terms govern your use of Almond, a social and job-discovery platform for tradespeople, customers, landlords and businesses across the UK and Ireland. By creating an account or using Almond, you agree to these Terms, our Privacy Policy and our Community Guidelines.
You must be at least 18 years old and legally able to enter into a contract. Almond Social ('Almond', 'we', 'us') operates the service. Contact us at support@almondsocial.co.uk.
2. Accounts
Provide accurate information, keep your login secure and do not impersonate another person or business. You are responsible for activity carried out through your account. Tell us promptly if you believe it has been compromised.
Verification is a trust signal based on the information available when checked. It is not a guarantee of identity, qualifications, workmanship, insurance, availability or conduct.
3. Posts, profiles and jobs
You retain ownership of content you submit. You give Almond a non-exclusive, worldwide, royalty-free licence to host, reproduce, format and display that content only as needed to operate and promote the service.
Only upload content you have the right to use. Do not post illegal, misleading, abusive, discriminatory, sexually explicit, dangerous or privacy-invading material. Jobs must be genuine and described accurately.
4. Marketplace relationship
Almond helps people discover and contact one another. Unless we expressly state otherwise, Almond is not the customer, contractor, employer, employment agency, agent or party to any agreement made between members.
Members are responsible for agreeing scope, price, payment, timing, qualifications, insurance, tax, health and safety, permits, cancellation terms and dispute arrangements. Check credentials before hiring or attending a job.
5. Safety and moderation
You can report content and block users. We may review, restrict, remove or preserve content; suspend accounts; or contact relevant authorities where reasonably necessary for safety, legal compliance or enforcement.
Automated filters assist moderation but cannot identify every problem. Reports are reviewed in context. Knowingly false or abusive reports may themselves breach these Terms.
6. Prohibited use
Do not scrape the service; bypass security; distribute malware; manipulate engagement; spam; harvest personal data; arrange illegal work; discriminate unlawfully; threaten others; or use Almond to facilitate fraud, exploitation or unsafe activity.
7. Availability and changes
We may update, suspend or withdraw features and cannot promise uninterrupted or error-free availability. We may amend these Terms and will provide appropriate notice of material changes. Continued use after the effective date means you accept the updated Terms.
8. Liability
Nothing in these Terms excludes liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your mandatory consumer rights.
To the extent permitted by law, Almond is not responsible for work performed, user conduct, member disputes, indirect losses, lost profit or loss arising from reliance on member content. Business users use the service at their own commercial risk.
9. Ending an account
You may permanently delete your account from Settings. We may restrict or terminate accounts that breach these Terms or create risk. Provisions that by their nature should continue after termination will remain in effect.
10. Law and contact
These Terms are governed by the law of Northern Ireland. If you are a consumer, you retain any mandatory rights to bring a claim in the courts available to you under applicable law. Contact support@almondsocial.co.uk with questions or complaints.
This document is available inside Almond and on the web for easy reference.